Tri2One Miami uses Epeak to streamline communication, boost engagement, and bring structure to one of Florida’s most dynamic triathlon communities.
Tri2One was founded in 1997 by Marcelo Holcberg, a lifelong endurance coach and athlete. Based in Miami, the club now trains athletes of all levels in swimming, cycling, and running—with group workouts almost every day and training camps twice a year.
As Tri2One expanded, so did the complexity of managing the group. Marcelo used WhatsApp to keep in touch with members but quickly found it overwhelming. “I always wanted to have all our chats and communication in one only place,” he says. “Before Epeak, I had to create many different chats in WhatsApp.”
Important information would get lost in long message threads. New athletes constantly asked about times, locations, and gear requirements. Coaches had to repeat themselves and answer the same questions again and again.
“The bigger the group got, the more time I spent managing messages instead of coaching,” Marcelo explains. “We needed something more professional, something designed for the way endurance communities work.”
Since switching to Epeak, Marcelo and the Tri2One team have found new freedom in their day-to-day operations. All communication now lives inside one easy-to-use platform.
“Now they are all in one place, which makes my life easier,” Marcelo says. “I don’t need to manage multiple chats or wonder if someone saw an announcement. It’s all organized.”
The built-in calendar has also transformed the way members interact with the club. “New members don’t need to keep asking What do we do tomorrow… Where is it… At what time… It’s all there.”
From weekly workouts to big race weekends, everything is visible, accessible, and updated in real time. Athletes RSVP, comment, and show up prepared. This simple shift has boosted engagement and accountability across the board.
One of the most valuable benefits for Marcelo is clarity. As a coach, he can now focus fully on supporting his athletes.
“Epeak helps me be more present. I spend less time chasing people down and more time doing what I love: coaching.”
The platform’s ease of use means new members get onboarded quickly, and the entire community stays connected. With just a few taps, Marcelo can communicate plans, share updates, and keep the momentum going.
“It’s user-friendly,” he adds. “Even people who are not very tech-savvy understand how it works. That’s important when you have a wide mix of ages and backgrounds.”
When asked why he chose Epeak over other platforms, Marcelo doesn’t hesitate. “I didn’t shop around. I just loved the concept and got it.”
For him, it wasn’t about comparing features. It was about finding a tool that truly understood what triathlon clubs need.
“Most tools out there are made for generic teams or chat groups,” he says. “Epeak is different. It’s built for endurance sports communities. That’s why it works.”
He also appreciates the Epeak team’s dedication to building something useful. “It’s a young company, but you can tell they care. They listen to feedback and keep improving.”
As Tri2One continues to grow, Marcelo feels confident that Epeak will grow with them. Whether they’re onboarding new members, planning bigger events, or launching a new coaching program, the app provides the structure they need to stay focused and efficient.
“We’re planning more destination camps and more races together,” Marcelo shares. “With Epeak, it’s easier to scale that up without burning out.”
The ability to centralize everything—from messaging and schedules to event sign-ups—has made a tangible impact on the club’s rhythm.
Marcelo recommends Epeak to any endurance coach or club leader who wants to create a more connected and efficient community.
“If you are looking to make your life easier, get Epeak for your club or team,” he says. “You’ll have more time to coach, your members will be more engaged, and everything will just flow better.”
For Marcelo and Tri2One Miami, Epeak isn’t just a tool. It’s a daily companion that helps turn passion into performance, and a group of individuals into a thriving triathlon community.